Free CMA readiness check — look up your veterinary practice

Look up your practice

The CMA's new rules will make a published price list, written estimates (for treatment expected to cost £500 or more), itemised bills and a formal complaints process (with a 5-working-day acknowledgement) mandatory for every UK veterinary practice — with penalties of up to 5% of turnover. The Order is due by 23 September 2026; duties phase in from late 2026 (large groups) through 2027 for most independents.

Find your practice below to see its public page — then check how your public information lines up with what the rules will require. Free, no card, no account.

Searches our records of the UK's veterinary practices, compiled from public sources.

What the CMA's new rules will require of every practice

Following its market investigation into veterinary services, the CMA published its final report on 24 March 2026 and is due to make its legally binding Order by 23 September 2026. Under the CMA's stated remedies, every UK practice will be required to publish and maintain:

a published price list for core services, in the CMA's prescribed format;
written estimates for treatment expected to cost £500 or more;
itemised bills for treatment provided;
a formal complaints process, acknowledging complaints within 5 working days and resolving them within 8 weeks;
clear ownership disclosure, so clients know who owns the practice.

These duties phase in from late 2026 for the large corporate groups and through 2027 for most independent practices; some exemptions apply (including charities). This section describes the CMA's published timeline and applies to every practice — it is not an assessment of this practice.